While there is some controversy over whether Facebook is an effective way to build awareness, market, and interact with your target market, it’s definitely a cost-effective marketing option you may want to consider.  As with any other social media platforms, there are some obvious and some not-so-obvious do’s and don’ts when it comes to having a business on Facebook.  While the following tips won’t apply to everyone, they’re worth considering and, if applicable, applying to your own business practices on Facebook

  • Remember, your Facebook page should be reserved for talking about your business, products and services. Avoid mixing your personal life with business on your business Facebook page – it’s just not professional.
  • If you’re going to do it, do it right. Your Facebook page should be a way for you to interact with current and potential clients. If you’re not regularly checking and updating your page, you probably shouldn’t have made it to begin with.
  • Facebook can be a great way to assist in your company’s online reputation management. Facebook pages and profiles are now indexed and tend to rank highly in the search engines, so the chance of your business’ Facebook page ranking on your business name and keywords are pretty good.
  • Keep your Facebook page clean. Don’t join irrelevant, potentially offensive, questionably or controversial groups. You never know who many be looking at your profile and you don’t want to run the risk of putting your company in a negative due to a group that you’re associated with.
  • Participate in the conversation. Remember, there are a handful of your current and potential customers that spend a good amount of time on Facebook. The fact that you’re there and interacting with them will impress them. Build relationships carefully and strategically and you’ll most likely see these individuals drive new traffic to your actual site.